FAQ - Contact Us
Contact Us
For Customer Service Inquiries:
Call Us / 212.343.1685 ex 1 Monday-Friday 10 am - 6 pm EST
Email Us / info@hatchcollection.com
For Exchanges & Returns:
Visit / returns.hatchcollection.com
Please visit our Exchanges & Returns Page for more information.
For Press & Partnership Inquiries:
press@hatchcollection.com
partnerships@hatchcollection.com
For Wholesale Inquiries:
wholesale@hatchcollection.com
For Retail Inquiries:
stores@hatchcollection.com
Contact Our Stores:
Bleecker, NYC @ 17 Bleecker NY, NY
Call Us / 646-368-1946
Email Us / bleecker@hatchcollection.com
Open Sunday 12PM - 5PM EST
Monday-Saturday 11AM - 6PM EST
Upper East Side, NYC @ 1027 Lexington Ave, NY NY
Call Us / 646-368-1225
Email Us / uppereastside@hatchcollection.com
Open Sunday 12PM - 5PM EST
Monday-Saturday 11AM - 6PM EST
Note: if you’re looking to return a Hatch Sleep Device, please know that we have no affiliation with them so please contact their support team here.