FAQ - Contact Us

Contact Us

For Customer Service Inquiries:

Call Us / 212.343.1685 ex 1 Monday-Friday 10 am - 6 pm EST

Email Us / info@hatchcollection.com

For Exchanges & Returns:

Visit / returns.hatchcollection.com

Please visit our Exchanges & Returns Page for more information.

For Press & Partnership Inquiries:

press@hatchcollection.com
partnerships@hatchcollection.com

For Wholesale Inquiries:

wholesale@hatchcollection.com

For Retail Inquiries:

stores@hatchcollection.com

Contact Our Stores:

Bleecker, NYC @ 17 Bleecker NY, NY
Call Us / 646-368-1946
Email Us / bleecker@hatchcollection.com

Open Sunday 12PM - 5PM EST
Monday-Saturday 11AM - 6PM EST

Upper East Side, NYC @ 1027 Lexington Ave, NY NY
Call Us / 646-368-1225
Email Us / uppereastside@hatchcollection.com

Open Sunday 12PM - 5PM EST
Monday-Saturday 11AM - 6PM EST

 

Note: if you’re looking to return a Hatch Sleep Device, please know that we have no affiliation with them so please contact their support team here.