FAQ - Gift Cards

HATCH Offers E-Gift Cards that can be purchased directly on our site. Simply select the amount that you would like to purchase and add the gift card to your cart. The E-Gift Card will be emailed to the email address entered at checkout.   

How Do I Gift A Gift Card? 

If you would like to gift the gift card, we suggest either forwarding the email that contains the gift card to the recipient, or printing the gift card and gifting it this way. If you would like the gift card to be sent directly to the recipient, please enter their email address at checkout!

How Can I Purchase A Physical Gift Card? 

Our stores offer physical gift cards (and they offer shipping)! You can find our store contact information here to place an order through them.

Can I Return My Gift Card? 

All gift cards are final sale and are not eligible for return. 

How Do I Redeem My Gift Card? 

Enter the gift card code under the Gift Card Or Discount Code section at checkout. 

How Can I Check My Balance?

Please email our customer service team at info@hatchcollection.com to confirm your gift card balance. 

Do gift cards expire? 

Gift cards do not expire.