FAQ - U.S. Shipping

U.S. Shipping Methods & Processing Times

Our warehouse processes and ships orders Monday through Friday. We ask for 2 business days to process shipments with our Ground and Standard Shipping Options. Orders placed with Expedited or Rush Shipping prior to 12 pm EST, Monday - Friday, should ship out on the same day.

Please note: Orders shipped with our Standard Shipping option are shipped by DHL and delivered by USPS. Orders shipped with our Ground, Expedited and Rush Shipping options are shipped and delivered by FedEx. We do not offer Saturday delivery.

Standard Shipping with FedEx SmartPost
Delivers within 4 - 9 business days once shipped. $6
Ground Shipping with FedEx
Delivers within 3 - 5 business days once shipped. $12
Expedited Shipping
Delivers within 2-3 business days once shipped. $25
Rush Shipping
Delivers within 1-2 business days once shipped. $40
Ground Shipping Alaska, Hawaii, Puerto Rico + U.S. Territories
Delivers within 15 - 20 business days once shipped* $30

*Please note, we are currently working to offer a faster delivery timeframe for delivery to Alaska, Hawaii, Puerto Rico + U.S. Territories. We understand that the current timeline provided is not ideal, and please know we are working to have this updated as soon as possible!

All orders placed on our website will ship from our warehouse, which is located in New Jersey.


Address & Ship Method Updates

Once an order has shipped, we are unable to update the ship method or shipping address.


Pre Order Items

All items noted as “Pre Order” will ship on the expected ship date noted on the product page. We will send through a separate shipping confirmation once this has shipped. You will not be charged for separate shipments.'

Please note, shipping fees are non-refundable.


International Shipping

HATCH offers international shipping for clothing and accessories to over 200 countries around the world. At this time, HATCH MAMA Beauty can only be shipped internationally to Canada, Australia, New Zealand, the UK and the European Union. Please note that we do not ship to Russia, Brazil, Greece and India.

Please click here for more information on International Returns.

Our warehouse processes and ships orders Monday through Friday. We do ask for up to 2 business days to process orders shipping with our DHL Express and FedEx International Priority Shipping options.

 Please note, shipping fees are non-refundable.